Phillip Bank Wins Best Digital Transformation Initiative in Banking Award

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Phillip Bank Wins Best Digital Transformation Initiative in Banking Award
Phillip Bank Wins Best Digital Transformation Initiative in Banking Award./Image supplied.

Phillip Bank, the only Singaporean-owned commercial bank in Cambodia, is proud to announce that it has been awarded the Best Digital Transformation Initiative in Banking 2025 by International Finance. This prestigious recognition highlights the Bank’s commitment to innovation, customer-focused solutions, and its vision of setting new standards in Cambodia’s fast-changing financial landscape.

A Testament to Digital Leadership

Cambodia’s retail and business environment is unlike other markets, having leapfrogged directly into a mobile- and QR-first economy, where mobile and QR payments have established dominance. Against this unique backdrop, Phillip Bank has built most of its digital platforms in-house, ensuring flexibility, customisation, and speed to meet the evolving needs of customers.

Over the past years, the Bank has delivered transformative initiatives:

  • In 2023, the retail Phillip Mobile App was stripped down and relaunched with a fresh, intuitive and consumer-friendly design.
  • In 2025, the Bank completed a full overhaul of its Phillip Business Internet Banking platform, created after two years of customer feedback to address pain points across all business types, from family-run SMEs to multinational corporations.
  • Pioneering Cambodia’s first fully digital mobile bancassurance solution, integrating with Phillip General Insurance and Phillip Life Assurance to provide end-to-end insurance services, from payments to underwriting and policy issuance, entirely online, without human intervention.
  • Co-leading the launch of a bank-agnostic ATM network powered by KHQR, broadening customer access across the country.

Chan Mach, Chief Executive Officer of Phillip Bank, expressed his gratitude:  

We are honoured to receive the Best Digital Transformation Initiative in Banking award from International Finance. This achievement reflects our belief that digital transformation must combine cutting-edge innovation with customer-centric care. Whether through Phillip Mobile App, Phillip Business Internet Banking, or our pioneering digital bancassurance solution, we remain committed to making banking simpler, smarter, and more reliable for our customers.

Empowering Customers with Innovation

Phillip Bank’s digital strategy is designed to compete with more established players in the Cambodian market by focusing on speed, agility, and customer value. Taking an agile and iterative approach, the Bank continues to introduce solutions that enhance convenience, strengthen financial literacy, and promote digital adoption nationwide.

Commitment to Growth and Trust

As Phillip Bank continues its digital journey, its vision remains clear: to blend international standards with local insights, ensuring that customers enjoy both world-class innovation and personalised care. By building future-ready financial solutions, Phillip Bank aims to be a trusted partner in the financial journeys of individuals, families, and businesses across Cambodia.

Phillip Bank is a member of PhillipCapital Group, headquartered in Singapore, and established since 1975. The Group offers a full range of quality and innovative financial services to retail, corporate, and institutional customers across 15 countries globally. In Cambodia, Phillip Bank operates more than 70 branches nationwide.

This press release was supplied.