Metfone Ensures Network Stability Amid Submarine Cable Disruptions at the Border

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Metfone Ensures Network Stability Amid Submarine Cable Disruptions at the Border
Metfone Ensures Network Stability Amid Submarine Cable Disruptions at the Border./Image supplied.

In response to localised disruptions affecting several international fiber optic cable lines passing through the Thailand border area, Metfone has swiftly implemented necessary technical measures to ensure the uninterrupted operation of its nationwide telecommunications network.

Although partially impacted by the cable issue, Metfone affirms that all telecommunications services remain stable, thanks to a robust backup infrastructure that has been strategically invested beforehand. Specifically, Metfone has activated alternative transmission routes via the Vietnam and Laos borders, with a total backup capacity of up to 1.1 Tbps. As a result, all services—including voice, internet, mobile data, and digital platforms—continue to operate seamlessly, meeting the needs of citizens, businesses, and institutions across Cambodia.

Doan Chinh, CIO of Metfone,  stated that maintaining the quality of telecommunications services is not only a technical obligation, but also a testament to the company’s flexibility and readiness to respond to any situation—from unexpected incidents to broader disruptions. Metfone consistently prioritises the reliability and stability of its network, ensuring no communication interruption—an essential factor in modern life and societal operations.

As a telecommunications enterprise with extensive infrastructure coverage nationwide, Metfone continually invests in technology, backup capacity, and service quality to build a sustainable telecom ecosystem. Particularly during times of disruption, Metfone’s role as a connectivity enabler becomes even more vital, contributing to social and economic stability.

With its mission as the national carrier, Metfone is committed to accompanying the Cambodian people on the journey of digital transformation, economic development, and building a sustainably connected society. Every technical action taken today represents a long-term step toward preserving public trust and solidifying Metfone’s position as a reliable partner for all customers nationwide.

This press release was supplied. 

Metfone Ensures Network Stability Amid Submarine Cable Disruptions at the Border./Image supplied.