ABA Triumphs as Global Finance's Best Bank in Cambodia 2025
ABA Bank, the largest Cambodian commercial bank and leading digital finance provider, has been lauded as the "Best Bank in Cambodia 2025" by the Global Finance magazine. It is the eleventh consecutive year the Bank has received this recognition, cementing its leadership in the banking sector.
This prestigious accolade is a testament to the Bank's exceptional achievements in digital innovation, mobile banking, and customer-centric solutions, serving the ever-evolving needs of its customers from all walks of life.
Throughout 2024, ABA Bank has significantly enhanced its market standing, surpassing the 4 million customers mark, thereby demonstrating its proficiency in attracting and retaining a substantial customer base. The expansion of the customer base is reflected in the significant growth of deposits, which rose 19 per cent, totaling USD 11 billion by the end of 2024. This growth highlights strong client confidence in the bank, its brand, and the services it offers to retail and corporate customers and government institutions.
The flagship ABA Mobile banking app experienced significant growth in 2024, expanding its user base by 32 per cent. This success is attributed to the convenience of the app, coupled with innovative and robust security features like FacePass Secure, used as a second-factor verification for various app functions, the In-App Chat that allows users to chat and transfer money in one place securely, and others.
Collectively, these features aim to bring customers peace of mind when making large-amount transactions, protect sensitive data and information, and deter social media impersonation scams from malicious third parties.
The newest addition to ABA Mobile also leveraged machine learning to curate Navi, Cambodia's first AI-powered virtual banking assistant. Available around the clock and in various languages, this feature is designed to assist app users by providing quick and relevant responses to inquiries about the Bank and its products and services.
In the business sphere, the ABA Merchant app and ABA Business online banking platform also expanded, introducing new features attracting business owners of all sizes and across various sectors of the economy.
Many government institutions and agencies utilise ABA Bank to manage their financial operations and facilitate payments to the state budget, including collecting state taxes, utility payments, and other bills. This essential responsibility signifies the government's trust in ABA's consistent banking operations.
"We are honored to be again awarded as the Best Bank in Cambodia by Global Finance. This esteemed award reflects our relentless pursuit of excellence and innovation in banking," commented Askhat Azhikhanov, Chief Executive Officer of ABA Bank.
“ABA products and services have fundamentally changed how users interact with financial matters. Thanks to our team's hard work, ABA continues solidifying its role in the banking sector and setting new industry benchmarks," he added.
Joseph D. Giarraputo, founder and editorial director of Global Finance, stated, "Global banking continues to adapt and evolve, meeting challenges and capitalising on opportunities with resilience and innovation. Global Finance's Best Bank Awards honor financial institutions that excel in diversity of offerings, long-term stability, and technological innovation."
In selecting these top banks, Global Finance considered factors that ranged from the quantitative objective to the informed subjective. The editors of Global Finance made all selections after extensive consultations with corporate financial executives, bankers and banking consultants, and analysts worldwide.
In addition, banks were encouraged to submit entries supporting their selection. The winners of this year's awards are those banks that attended carefully to their customers' needs in complex markets and accomplished strong results while laying the foundations for future success.
Find here the official press release from the Global Finance magazine announcing the best banks in Asia-Pacific for 2025.
This press release was supplied.