Get To Know Wing Bank – Cambodia’s Fastest Growing Digital Bank

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Get To Know Wing Bank – Cambodia’s Fastest Growing Digital Bank
Get To Know Wing Bank – Cambodia’s Fastest Growing Digital Bank./Image credit: Wing Bank.

Part of the Royal Group of Companies, Wing Bank (Cambodia) Plc. is one of Cambodia's leading mobile banking service providers, offering a wide range of financial services to individuals and businesses nationwide, and promoting services that will help them live a 100 per cent digital life, conveniently and securely.

Since August 2008, Wing Bank has strived to be a bank for every Cambodian, driven by a vision to revolutionise the way people can conveniently access relevant financial services.

Neak Okhna Kith Meng, Chairman and Chief Executive Officer of the Royal Group of Companies has said that, “Wing has become one of the most trusted and used brands in the Financial Services industry in Cambodia.”

In 2021, Wing Bank officially became a commercial bank, further expanding its services and capabilities. The Cambodian company has expanded its network to more than 20 branches nationwide in less than three years of becoming a commercial bank, while its brand new head office is the impressive 25-floor Wing Bank Tower, an innovation centre in the Cambodian capital.

As of 2024, Wing Bank now offers 100 per cent coverage across all districts in Cambodia, thanks to the introduction of its innovative Wing Bank App, as well as over 11,000 Wing Bank agents, more than 165,000 merchants, and various partnerships with leading companies like Prudential (Cambodia) Life Assurance, UnionPay, Visa, Mastercard, Alipay, WeChat, MoneyGram, Western Union, Ria, and Oracle. The company has built up nearly USD 2 billion in assets. 

Wingbank Tower, located in the heart of Phnom Penh./B2B Cambodia.

What Are Wing Bank’s Core Missions?

With a central vision of providing every Cambodian with convenient access to relevant digital solutions for the improvement of their daily lives, the bank has four core missions which underpin its development and growth:

  1. Customer at the Heart: Engage and understand customer needs, providing best-in-class products and services, with responsive actions to resolve queries.
  2. Community as the Cause: Deliver cost-effective mobile money services that promote financial inclusion and reduce social inequalities.
  3. Employees as the Pillar: Provide a progressive work culture where career aspirations can be realised.
  4. Deliver Shareholder Value: To demonstrate strong corporate governance standards that protect and balance shareholder interests in the journey to achieving short- and long-term business goals.

What Products And Services Do Wing Bank Provide? – Consumer, Corporate, Retail & eCommerce

Wing Bank provides a wide array of advanced financial products suitable for both individual and corporate customers in Cambodia, while Wing offers retail payments via “WingPay”, and has also introduced the “Wingmall” e-commerce platform

  • Mobile banking services: Domestic money transfers, bill payments, phone top-ups, online shopping, QR payments, and international money transfers.
  • Loans: Offering convenient, secure loans through the Wing Bank App, including Wing Digital Loans.
  • Deposits: Since upgrading to a commercial bank in 2021, they also accept deposits from customers.
  • Other services: Micro savings, credit referral, utility and insurance payments, supply chain payments, payroll, WingPay retail payments, Wingmall e-commerce platform.
Inside a Wing Bank branch./Image credit: Wing Bank.

Financial Inclusion And Innovation In Cambodia

Wing Bank is committed to providing financial, gender, and digital inclusion to the unbanked and under-banked in Cambodia.

Over 80 per cent of Wing’s agents and 50 per cent of its customers are women, making Wing a shining example of gender inclusion in the region, while both small and large companies use Wing’s payroll and disbursement services to speed up their payments.

By leveraging mobile technology to bridge the gap between the banked and unbanked, and the ongoing innovation in their products and services, products like Wingcoin (blockchain-based rewards program), "Save for Goal" Accounts, and the Wing Bank App continue to lead the way for financial inclusion.

The company also engages in a variety of community initiatives, while its investment and growth have seen Wing Bank serve more than 14.5 million account users, emerging as the fastest-growing digital bank in Cambodia.